Mutturaj Hucharangappanavar
Senior System Engineer @Infosys
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WORK HISTORY
Senior System Engineer @Infosys
Bengaluru, IN
Dynamics 365 Techno-Functional Consultant with 3 years of hands-on experience delivering CRM and Field Service solutions for enterprise clients. Experienced in requirement gathering, business process mapping, FDD/FRD documentation, and configuring Dynamics 365 applications in line with business needs and best practices.Contributed to improving operational efficiency by reducing issue resolution time by up to 50%.Supported project delivery with 98% SLA adherence across multiple engagements.Hands-on experience with Dynamics 365 Field Service,plugins, JavaScript, C#, XrmToolBox, and Power Platform components.Actively involved in UAT coordination, defect tracking, and post-deployment production support.Looking to grow as a mid-level Dynamics 365 consultant by strengthening expertise in CRM and Power Platform, contributing to enterprise-scale implementations, and gradually moving toward solution design responsibilities while continuing to deliver measurable business value.
EDUCATION
Kavi Ranna Govt Residential High School Mudhol
Sslc
Basaveshwar Engineering College Bagalkot, Karnataka
Bachelor of Engineering - BE, Civil Engineering
Vagdevi PU Science College ,Bagalkot
PUC
ABOUT MUTTURAJ HUCHARANGAPPANAVAR
Techno-Functional | D365 CE Certified
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