Muthukumari K
Senior Technical Program Manager @Amazon
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WORK HISTORY
Senior Technical Program Manager @Amazon
CA
Leading key strategic initiatives and programs in the domain of Amazon fulfillment and Robotics, partnering with Customers, Cross-functional Stakeholders, Product & Engineering to deliver complex product outcomes. I lead multiple programs and cost-saving initiatives by collaborating with cross-functional teams (3 Directors and 2 VP orgs) and delivered features globally, I have been leading Automation and Science initiatives to improve customer experience, quality, and cost savings in the Next Gen Amazon Robotics space. I\'m responsible for end-to-end technical program management, managing technical programs across cross-functional teams, driving the right requirements, solutions trade-off, owning and driving roadmaps, business process improvements, solution strategy, metrics and financials, supporting business and stakeholders by seeking out opportunities to simplify and innovate.improve and automate, while keeping customers at the core
EDUCATION
Indian Institute of Management Bangalore
Executive General Management, Business Administration and Management, General
Bachelor of Engineering (B.E.)
Bachelor of Engineering (B.E.), Computer Science
SKILLS
ABOUT MUTHUKUMARI K
Certified Google Generative AI Leader with experience translating GenAI capabilities into scalable, responsible business solutions. Leading AI strategy, enterprise adoption, governance, ROI realization and cross-functional execution of GenAI initiatives.Passionate technology professional with proven track record of Portfolio/ Program Management, Consulting, Business analysis, Product Strategy, Roadmap, Financial planning and management, Stakeholder management, Business Leads from Inception till Go to Market. Leading a global team to deliver high quality IT products and services in Agile / Lean WoW. Managing complex customer requirements, budget, risk and opportunity for business success with a focus on Business Analysis, Product and Program management. Expertise: Possess good analytical, strategic and problem-solving skills combined with transforming business problems into pragmatic solutions; Proven abilities in leading cross-functional initiatives and complex deliveries for key strategic initiatives; Developed and demonstrated strong Technical, Domain knowledge and skills in products, services, and solutions; Financial Analysis, Planning and improve forecast abilities, ensure financial health and Reduces risk exposure through proactive risk analysis, mitigation and risk management. Domain expertise includes Fintech, Big Data, Data Quality & Governance, Cloud Computing, Telecom, Activation, Billing, Order to Cash, Performance and Business Service Quality Management, IOT, Cloud Computing and Customer Experience. Experienced in Pre-Sales Activities, Sales Support, Business Development, Customer engagement, Excellence and Leadership – RFPs/RFQs, Proposals, Offer development, negotiation and presentations. Business Lead generation, Add on Sales and Revenue maximization. Ensure delivery quality through metrics, process improvement, promoted innovation, change management, Product vision, strategy, roadmap and Release management; People and Resource Management, Talent / Competence development, Retention and Knowledge Asset Management, Governance and Effectiveness. Experienced working in matrix or projectized organizational structure involving cross-functional, culturally diverse, multi-geo site teams and multi-release environments.
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