Muthukumar S

About Muthukumar S

Fraud Strategy & Risk Analytics professional with strong experience in fraud monitoring…

Experience

1. Deputy Manager

   HDFC Bank

   Sep 2022 — Present · Chennai, IN

   Fraud Detection & prevention implement fraud detectionmechanism, tools and process to identify suspiciousactivities, anomalies and patterns indicative of fraudulentbehavior.Conduct thorough investigations into suspectedfraudulent activities, including Cards, UPI and digitalbanking.Document and track fraud cases, maintaining detailedrecords of investigation findings, and outcomes inaccordance with company policies and regulatoryrequirements.Share the detail investigation reports, case summaries,and recommendations for management and regulatoryreporting purposes.Based on the current fraud trends creating RealTime/Near Real Time Rules in risk engine todeclining/early identification of frauds.Creating Rule document and stage with vendor team fordevelopment.Transaction monitoring and fine tuning of rules to reducefalse positives and genuine customers dissatisfaction.Perform UAT Testing the rules delivered by thedevelopment. Managing UAT phase For the variousprojects.Work with internal teams. developers, QA and operationsto ensure requirements are fully implementedexpectations.Post System live highlight the critical issues with vendorteam to resolve the issues at earliest.Submitting periodical MIS & analysis reports anddocumenting various case studies to the managementand regulatory reports.Handle External Payment Interface(EPI) with multiplebig/small/medium clients to catch the frauds andincrease the success rate.Looked at the current and new merchants and individualsales and frauds based on that will calculate FTS andproceed with further action.Experienced in effectively managing interactions withmultiple aggregator to resolve concerns related to unauthorised transactions.

Education

• Ramakrishna Mission Vivekananda College

  Bachelor of Commerce - BCom

  2013 — 2016