Muthu Krishna Kanth
Chief Operating Officer - Glottis Ltd
- Role
- Chief Operating Officer at Glottis Limited
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Muthu Krishna Kanth
Operations/Commercial professional with over 20 + years of learning in Freight forwarding…
Experience
Chief Operating Officer
Jul 2024 — Present · Chennai, IN
Overseeing the day-to-day execution of all operational activities.• Accountable for ensuring smooth and efficient freight forwarding operations. This involves setting performance goals, monitoring key metrics, and identifying areas for improvement.• Provide leadership and direction to the operations/Sales team, including freight forwarding, customs specialists, warehouse personnel, and customer service representatives. Motivating teams, delegating tasks, and fostering a culture of collaboration.• Translates the company\'s overall strategy into actionable plans for the operations & Sales department.• Implements processes and procedures to ensure timely communication, accurate order fulfillment, and proactive problem-solving for customer inquiries.• Manage the operational budget, optimizing resource allocation and ensuring cost-effectiveness, which includes overseeing expenses for transportation, warehousing, labor, and technology.• Upholds strict adherence to all industry regulations, customs requirements, and safety protocols. • Building and maintaining strong relationships with Ocean carriers, airlines, overseas agents • Evaluate and implement new technologies to streamline operations, improve data accuracy, and enhance overall efficiency.
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