Muthamizhselvan Govindasamy
US Case Manager (DLS) at AMAZON DEVELOPMENT CENTRE (INDIA)
- Role
- Us Case Manager at Amazon
- Location
- Cuddalore, TN, IN
- LinkedIn followers
- 500 followers
About Muthamizhselvan Govindasamy
Experienced Human Resources professional with a demonstrated 8 years of experience in the…
Experience
Us Case Manager
Jun 2021 — Present
Initiating and responding to inquiries about leave and disability events, benefits, and options available to employeesServing as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by AmazonLeveraging duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriateCritically assessing and adjusting the case management plan to an employee’s changing needsAddressing and responding to sensitive situationsTroubleshoot issues and seek to remove barriers before, during, or after a leave eventResponding to employee impacting issues that may arise during the leave event and ensure the right communication occursIdentify and solve problems that may arise, sometimes with limited informationFacilitate a smooth return to work and ramp-back plan for employees returning to the workplaceEducating managers and business partners on employee concerns and needs prior to being off or returning back to workCommunicate regular updates to employees and stakeholders both verbally and in writingEnsure compliance with standard work, federal/state regulations, and company policyMaintain system records to ensure accurate and timely information/documentationConsult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
Education
MIBM, Neyveli
Master of Business Administration (M.B.A.), Human Resources Management
2015 — 2017
Arasu Engineering College
B.E, Mechanical Engineering
2010 — 2014
Skills
- Team Building
- Management
- Talent Management
- Microsoft Excel
- Negotiation
- Teamwork
- Team Management
- Microsoft Office
- Talent Acquisition
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