Mohammed Mutahir
Technical Engineer 2 @Twilio || TCX - Messaging || SendGrid
- Role
- Technical Engineer at Twilio
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Mohammed Mutahir
I am a customer-focused support engineer with hands-on experience working across Twilio’s communication suite—SMS, WhatsApp, Voice, and SendGrid. My role involves troubleshooting complex messaging delivery issues, ensuring compliance with carrier regulations, and guiding customers through scalable, reliable communication solutions.With a background in cloud infrastructure, I have previously managed cloud servers, ensuring security and high availability across diverse operating systems. My technical foundation spans DevOps tools and platforms including AWS, Azure, Docker, Kubernetes, and Linux. I’m deeply committed to staying updated with evolving technologies and using that knowledge to enhance customer success.What truly drives me is the intersection of technology and human connection. I find meaning in solving problems, supporting customers through high-impact use cases, and contributing to seamless communication at scale.Outside of work, I’m a passionate traveler who enjoys cultural exchange and learning from diverse people and places. As a practicing Muslim, I am continually grateful to Allah for His countless blessings, especially the honor of being part of the ummah of Prophet Muhammad. My spiritual journey is central to who I am, and I strive to balance technical growth with personal and spiritual fulfillment.Let’s connect to exchange knowledge, collaborate, and grow—both professionally and personally.
Experience
Technical Engineer
Oct 2023 — Present · Bangalore Urban, IN
Education
Presidency University Bangalore
BCA - Bachelor of Computer Application, Software developer
2017 — 2020
St. Joseph's Pre-University College
PCMC, science
2015 — 2017
Manipal University Jaipur
Master of Computer Applications - MCA, Computer Engineering
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