Mohammad Mustafizurrahman
Quality Engineering Leader @TELUS Digital
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WORK HISTORY
Quality Engineering Leader @TELUS Digital
Toronto, ON, CA
Leading and managing Quality Engineering practice, ensuring excellence in software testing and automation- Oversee QE across Data, API, Application, and Analytics, driving measurable improvements- Develop and implement QE strategies, enhancing quality throughout the software lifecycle- Collaborate with cross-functional teams, fostering continuous improvement and innovation- Provide thought leadership and mentoring, building team capabilities and competencies- Built strong networks with industry leaders to secure program backing and growth- Spearheaded integration of QE practices, boosting software reliability and team agility- Pioneered advanced automation frameworks, significantly reducing time-to-market- Mentored 30+ engineers, enhancing team skills and project outcomes.
EDUCATION
Swami Ramanand Teerth Marathwada University
BSC
Savitribai Phule Pune University
MCA :::
SKILLS
ABOUT MOHAMMAD MUSTAFIZURRAHMAN
Sr. Service Delivery PM | QE COE Leader with 19+ years of experience, excels in leading quality engineering initiatives for major sectors including Telecom, Banking, and Retail. Renowned for pioneering strategies in Cloud Technologies and QA Program Management, consistently driving innovation and transformation in service delivery. Proven leadership in developing QE strategies and fostering team competencies, with a proven track record in stakeholder management and resource allocation.My expertise in stakeholder management enables me to engage directly with senior client stakeholders and CXOs, fostering collaborative partnerships among executive leaders. I excel in clear and concise communication, ensuring alignment and understanding across all stakeholder levels, SLAs/ KPIs.As a people leader, I leverage the leader-coach model to cultivate a high-performance team culture, driving excellence and innovation. My financial management skills encompass intake/demand scheduling and P&L management, ensuring fiscal responsibility and alignment with organizational goals.I possess extensive operational knowledge in service delivery, assurance, and customer care, consistently monitoring customer and partner experiences to enhance satisfaction (CSAT). My decisive nature allows me to analyze data effectively, making informed decisions to solve problems and align with the organization\'s strategic vision.
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