Mustafa Turker Firik

Sr Product Manager @Centific

Concord, MA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Sr Product Manager @Centific

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EDUCATION

1996 — 2000

Bilkent University

BS, Economics

2001 — 2003

Southern New Hampshire University

MS, Information Technology

2012 — 2013

Harvard Business School

PLD (HBS executive MBA program)

ABOUT MUSTAFA TURKER FIRIK

AI & ML Product Leader | Driving Innovation in Generative AI, Digital Assistants, and Large Language ModelsWith over a decade of experience at the intersection of AI, ML, and product management, I specialize in building and optimizing data-driven, high-performance AI products that power industry-leading applications.At Amazon, I lead tools and processes for training AGI Large Language Models (LLMs), ensuring the highest quality data fuels AI solutions used by AWS customers, Alexa, and other Generative AI applications. My expertise in Human-in-the-Loop (HITL) ML, combined with a deep understanding of ASR, NLU, and conversational AI, enables me to craft AI experiences that feel truly intuitive and intelligent.Previously, I played a key role in shaping AI-driven virtual assistants for top automotive brands at Nuance Communications, helping deliver award-winning voice experiences like “Hey Mercedes” and contributing to a granted AI-based speech recognition patent. My work at VeriSign drove billions in revenue, designing and managing high-impact mobile messaging and payments products. Key Expertise: Generative AI & Large Language Models (LLMs) Human-in-the-Loop (HITL) ML & Data Quality Optimization Conversational AI (ASR, NLU, Dialog, NLG) AI Product Strategy & Technical Program Management Multi-Modal Digital Assistants & Omni-Channel User ExperiencesI thrive on transforming cutting-edge AI research into scalable, real-world solutions, bridging the gap between technical teams and business impact. Always eager to connect with fellow AI enthusiasts, innovators, and hiring teams working on the next big thing in AI and ML.

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