Mustafa Nawaz
Enterprise Application Administrator
- Role
- Enterprise Application Administrator at PCMA
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Mustafa Nawaz
An enthusiastic engineering fresher who is a self-starter, team leader as well as team player with a versatile skill set seeking an entry- level opportunity with an esteemed organization where I can utilize my skills and enhance learning in the field of work. Capable of mastering new technologies
Experience
Enterprise Application Administrator
Mar 2024 — Present · Chicago, IL, US
Collaborate with IT teams to integrate applications with other systems, ensuring data consistency and efficient workflows.• Provide technical support to end-users, troubleshooting application-related problems, and offering solutions to enhance their user experience.• Responsible for the day-to-day ticket queue managing user requests and issues within the Salesforce platform.• Create and manage objects, fields, page layouts, record types, workflows, approval processes, validation rules etc.• Assist with design and build of advanced reports and dashboards in Salesforce.• Assist in training of new users and grow the Salesforce.com skill set across the organization.• Import customer/prospect data into Salesforce/Pardot following PCMA data policies.• Create, monitor, and manage reports that deliver data to the various business owners.
Education
Osmania University
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2016 — 2020
International Indian School, Dammam
Schooling
2003 — 2009
Brilliant Grammer High Schoo
Matriculate Degree
2009 — 2014
Narayana Junior College - India
10+2, Mathematics Physics and Chemistry
2015 — 2017
Trine University
Master of Science - MS, Information Technology
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