Mustafa Liyaqut
Customer Success Operations Specialist | Data Analysis, Automation, Engagement.
- Role
- Customer Success Operations Specialist at Numerator
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mustafa Liyaqut
Customer Success Operations professional specializing in data-driven engagement strategy,…
Experience
Customer Success Operations Specialist
Apr 2024 — Present · Vadodara, IN
Supported client usage reporting by leveraging data analysis skills, resulting in a 15% increase inquantified platform engagement and demonstrating the growth impact on business operations. Created monthly templates for client newsletters, employing design and organizational skills, leading to an optimized delivery process adaptable by account teams. Assisted in automating user outreach processes, utilizing project management skills, and contributing to a 20% rise in power user development. Utilized Excel and Google Suite to build scaled analytic reports, demonstrating advanced technical skillsand providing actionable insights to stakeholders.
Education
University of Mumbai
Bachelor of Management Studies, Accounting and Finance
NextLeap
Product fellowship , Product management
Devi Ahilya Vishwavidyalaya
Postgraduate Degree, Computer Programming, Specific Applications
St.thomas.sr.sec.school
High School Diploma, Business/Commerce
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