Mustafa Awais
Technical Service Engineer at Florida Blue | Delivering Reliable IT Support & Solutions
- Role
- Technical Service Engineer at Florida Blue
- Location
- Pensacola, FL, US
- LinkedIn followers
- 500 followers
About Mustafa Awais
As a seasoned IT professional with a passion for cybersecurity, I\'ve spent over a decade…
Experience
Technical Service Engineer
Sep 2022 — Present · FL, US
Cybersecurity & Risk Management: implemented security protocols for desktop environments, conducted risk assessments, and monitored systems for potential vulnerabilities.• Endpoint Security: Managed software updates, security patches, and system configurations to ensure compliance with best security practices.• Incident Response & Troubleshooting: Identified, investigated, and mitigated security incidents, minimizing system downtime and ensuring business continuity.• Network Administration: Installed, configured, and maintained network infrastructure, including routers, switches, and firewall devices.• Asset Management: Managed hardware inventory, ensuring secure disposal and data sanitization of end-of-life equipment.• Vendor & Project Coordination: Led IT infrastructure projects, coordinated with third-party vendors, and ensured security compliance during network upgrades and system deployments.
Education
University of West Florida
Bachelor of Science - BS
University of West Florida
Master of Science - MS
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