Muskan Khan
Senior Technical Advisor at Windows (Microsoft) EPS Performance || AZ900 certified
- Role
- Senior Technical Advisor at Concentrix
- Location
- Jamshedpur, JH, IN
- LinkedIn followers
- 500 followers
About Muskan Khan
Experienced System Administrator with a demonstrated history of working in the…
Experience
Senior Technical Advisor
Dec 2022 — Present · Pune, IN
Helps customer to get the machine back from No boot state.• Responsible for making machine in working state if it goes to Hard/soft hang either sluggishness or slow performance• Diagnosed for High memory or CPU utilization and troubleshoot to resolve the problem• Worked on both Physical and Virtual machines either hosted on Azure environment or AWS• Mastered in troubleshooting Windows OS issues• Firm Understanding of Windows Security Including file system permissions, file sharing, event logging.• Trained on shell topics as well Including start Menu, Search bar, File associations etc.• Worked upon application or system crash/hang/terminate issues.• Expertise in optimizing system performance and providing floor support for operating systems.• Additionally, I worked on the BSOD, bug check, and no boot problems.• Tool have hand on and expertise: RAMMAP, PROCMON, POOLMON, DUMPCHECK, PERFMON, PROCDUMP, WPR, NETTRACES, WER DUMP, FW Cleanup, TSS/MSDT Analysis, basic memory dump analysis• Created and maintained detailed technical documentation for Performance and OS and software, allowing for quick resolution of technical issues.• Furthermore, received cross-training in Azure
Education
Shiksha Niketan Telco CBSE
AISSE
Institute of Cost Accountants of India
CMA Intermediate, Accounting and Business/Management
Kolhan University Chaibasa
B.com (Hons), accounts
2017 — 2020
Shiksha Niketan Telco CBSE
AISSCE
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