Muskan Kapuria
Business Analyst @Centre For Development Of Telematics C-Dot
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WORK HISTORY
Business Analyst @Centre For Development Of Telematics C-Dot
New Delhi, IN
As a Business Analyst & Technical Trainer for the Department of Telecommunications (DoT), I bridge the gap between technology, business needs, and training initiatives. My role involves analyzing technical requirements, developing strategic solutions, and delivering specialized training programs to enhance digital adoption and operational efficiency.Key Responsibilities: Business Analysis & Requirement Gathering – Collaborate with stakeholders to understand project needs, define functional requirements, and provide data-driven insights for process improvements. Technical Training & Knowledge Transfer – Conduct training sessions for teams and stakeholders on emerging telecom technologies, digital transformation, and best practices. Process Optimization & Digital Implementation – Work on system enhancements, workflow automation, and optimizing telecom-related digital platforms for better efficiency. Stakeholder Collaboration & Documentation – Develop detailed reports, training manuals, and system documentation while coordinating with cross-functional teams. Project Execution & Change Management – Support implementation strategies, ensure smooth adoption of new systems, and drive change management initiatives.
EDUCATION
IAMR
Master's degree, Electronics and telecommunication engineering
SKD Academy Lucknow
ISC
City Montessori School
ICSE
SKILLS
ABOUT MUSKAN KAPURIA
I don\'t just gather requirements—I help transform business challenges into scalable…
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