Muskaan Seth

HCL Tech | Analyst| Integrated Command Center|Incident management|People Engagement Sparks| Member passion Club I Critical incident management

Role
Network Analyst at HCLTech
Location
Lucknow, UP, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Muskaan Seth

I am skilled in identifying root causes, implementing solutions to prevent recurring incidents, and maintaining a proactive approach in managing technical escalations. With a strong foundation in ITIL methodologies, I collaborate closely with cross-functional teams to design and improve systems that enhance overall service reliability and customer satisfaction.Through a deep understanding of both technical and business requirements, I drive continuous improvement initiatives to enhance operational efficiency, reduce incident response times, and ensure high-quality support. I am dedicated to ensuring that organizations can quickly address and recover from disruptions, minimizing impact on end users and business operations.\"

Experience

  1. Network Analyst

    HCLTech

    Jul 2025 — Present

Education

  • Banasthali Vidyapeeth

    bachelors of technology, Chemical Engineering

  • Intellipaat iit guwahati

    UI/UX DESIGNING, UI/UX DESIGNING

  • Banasthali Vidyapith

    Bachelor of Technology - BTech, Chemical Engineering

  • Intellipaat

    UI/UX DESIGNING , UX/UI DESIGNING

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Muskaan Seth — Network Analyst at HCLTech in Lucknow, UP, IN | Unifers