Mushera Khandaker
ERP Business System Specialist @Alta Equipment Company
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WORK HISTORY
ERP Business System Specialist @Alta Equipment Company
Livonia, MI, US
Accomplishments- Conducted in-depth analysis of worker process data across multiple departments, identifying key factors that were negatively impacting operational efficiency within e-Emphasys ERP systems which led to developing and implementing targeted remedial strategies, resulting in a notable 12% increase in overall productivity within a span of 6 months- Collaborated with IT, finance, operations, and HR departments to streamline ERP solutions and align them with business processes, resulting in a 15% increase in operational efficiency across all departments- Streamlined documentation process for ERP e-Emphasys eXtend knowledge database, reducing time spent on updating manuals and procedures by 40%- Conducted interactive and engaging training sessions for 200+ users on ERP system functionalities, resulting in a 30% increase in user proficiency and a 20% reduction in data entry errors.Responsibilities on the daily- Analyzing business requirements and processes to configure ERP systems accordingly- Customizing ERP modules and functionalities to align with organizational needs- Conducting training sessions for end-users to familiarize them with ERP system functionalities- Providing ongoing support and troubleshooting assistance to users encountering issues with the ERP system- Creating user guides and documentation to facilitate smooth system adoption- Identifying inefficiencies or gaps in existing business processes and workflows- Collaborating with cross-functional teams to streamline workflows and enhance system integration- Planning and coordinating system upgrades, patches, and enhancements in collaboration with IT teams- Testing new features and functionalities to ensure compatibility and functionality within the ERP system- Ensuring compliance with regulatory requirements and industry standards within the ERP system- Implementing security measures and access controls to protect sensitive data and ensure data privacy.
EDUCATION
Macomb Community College
Associate's degree, General Studies
Cass Technical High School
High School Diploma, Music Performance
Oakland University
Bachelor of Science - Integrative Studies (Multidisciplinary), Computer Science and Law/Business Combination
Wayne State University
Bachelor's degree
ABOUT MUSHERA KHANDAKER
As an ERP Business System Specialist at Alta Equipment, I focus heavily on the e-Emphasys…
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