Mushahid A
IT Engineering Manager Capacity Center Lead - Ai Automation & Intergration @Shell
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WORK HISTORY
IT Engineering Manager Capacity Center Lead - Ai Automation & Intergration @Shell
London, GB
Spearheaded the creation and scaling of Shell’s Automation COE, driving 30–40% efficiency gains and leading enterprise-wide automation initiatives.Introduced Agentic AI and advanced automation technologies, reducing manual workload by hours per year.Managed multi-million-dollar automation and integration portfolios, ensuring on-time delivery, robust governance, and zero critical audit findings.Built and mentored global engineering teams, improving delivery velocity by 25% and enhancing capability maturity.
EDUCATION
Bangalore University
Bachelor of Commerce (B.Com.)
ABOUT MUSHAHID A
Strategic IT and engineering leader with over 14 years of experience delivering large-scale automation, AI, and service delivery initiatives in global enterprise environments. I specialize in translating business requirements into scalable technology solutions that improve efficiency, reliability, and operational performance.In my current role, I work across automation, AI, integration, and service platforms, where I have built and scaled an enterprise Automation Center of Excellence. These initiatives have delivered 30–40% efficiency improvements and eliminated over hours of manual effort annually through intelligent automation and platform optimization.My experience spans automation and AI, ServiceNow, enterprise integration, service delivery, and engineering leadership. I enjoy working in fast-paced, global environments, leading high-performing teams and partnering closely with stakeholders to ensure predictable delivery and measurable outcomes.Recognized with multiple awards for digital transformation and leadership, I bring a collaborative, delivery-focused approach with strong emphasis on ownership, governance, and continuous improvement. I’m always open to connecting with professionals and exchanging perspectives on technology, automation, and large-scale transformation.
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