Murugan Ramachandran

About Murugan Ramachandran

Industrial experience of 18 years in Insurance (Property Casualty, Life and Retirement Services), Data Engineering, Delivery of Large Data transformation programs, Solution Lead, Program Management.Managed as Service Delivery Manager for fortune 500 company Delivery of Application managed services contract of $55m (400+ FTE) over 3 year period of 300+ Applications across multitude of Technology Landscape. Responsibilities include meeting Delivery of services SLAs, Compliance, Regulatory, Audit, Batch Monitoring and Service Delivery operations. Standing Up Towers for delivery of capabilities L1, L2, L3 and Horizontal like Platforms, Middleware and DBA; Enabling Ready for Business for all 300+ applications, Delivery to stringent SLAs Year on year productivity improvements, efficiency levers through AI Ops, Automation and Elimination.Extensive experience working in proposals for multi year production management contracts, as well as solutioning for Large Data Migration and Transformation programs. Technical skills IBM Infosphere Datastage v 8.5, 11.5, UNIX, Linux, SolarisSybase 15.0,Oracle 9i/11g, SQL ServerSAP FSCD ( Job monitoring + Basic Functional tasks )Certified Oracle PLSQL AINS - General Insurance

Experience

1. Senior Service Delivery Manager

   Tiger Analytics

   Oct 2023 — Present · Chennai, IN

Education

• University of Kerala

  B.Tech, Information Technology

  2001 — 2005

• University of Kerala

  Pre-Degree, Maths, Physics, Chemistry

  1999 — 2001

Skills

• Shell Scripting
• Data Warehousing
• Sql
• Etl
• Sybase Adaptive Server
• Software Project Management
• Software Development
• Oracle
• Requirements Analysis
• Unix Shell Scripting
• Sdlc
• Databases
• Business Analysis
• Core Java
• Testing
• Pl/Sql
• Unix
• Datastage 8.1