Hsn Murthy
Sr. Manager - Service Planning at EPSON INDIA PVT. LTD
- Role
- Sr Manager - Customer Support at EPSON INDIA PVT LTD.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Hsn Murthy
A seasoned professional in sales & servicing of computer & peripherals, having over 20…
Experience
Sr Manager - Customer Support
Jul 2015 — Present · Bengaluru, IN
Managing Indian operations Call Centre. Setup e-learning platform for Pan India Authorized Service Centre Network. Authorized Service Centre Network Management - Network expansion / Renewal / Performance tracking. Responsible for Compliances for India, Sri Lanka, Bangladesh and Nepal for Safety Standard & E-Waste Management. Internal Audit member for Process Level Control (PLC) on finical reporting.
Skills
- Management
- Channel Partners
- Vendor Management
- Product Management
- Statutory Compliances
- Management Information Systems (Mis)
- Channel
- Outsourcing
- Quality Management
- Supply Chain Management
- Business Development
- Negotiation
- Mis
- Key Account Management
- Training
- New Business Development
- Customer Relationship Management (Crm)
- Pre-Sales
- Team Management
- E-Commerce
- Account Management
- Competitive Analysis
- Leadership
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