Murshed K.

About Murshed K.

As a Senior Technical Product Manager with over two years at CareMetx, LLC, I contribute to enhancing healthcare technology by driving the development and implementation of the CONNECT CRM platform. My role focuses on optimizing the patient journey through effective product management, including patient enrollment, benefit checks, and process improvements. My expertise in problem-solving and process mapping enables seamless collaboration with cross-functional teams to deliver impactful solutions. I am dedicated to bridging the gap between complex technical systems and business needs by aligning strategy with actionable roadmaps and facilitating impactful product updates. My commitment to streamlining workflows and enabling patient adherence to treatment regimens reflects my focus on improving healthcare delivery through technology-driven innovation.

Experience

1. Senior Technical Product Manager

   CareMetx, LLC

   Dec 2023 — Present · Bethesda, MD, US

   As a Technical Product Manager, focused on launching new clients onto the CONNECT CRM that was a HUB of many applications and tools to make the patient journey a seamless process with patient enrollment, benefit check for medical and pharmacy, authorizations, communication with providers as well as maintaining adherence for the patient to stay on their regimen. I was also responsible for updates and change requests to the overall system and providing input to leadership and clients on improvements.Drive product strategy by thoroughly analyzing customer needs, market trends, and the competitive landscape, and converting these insights into actionable roadmaps.Collaborate with engineering leadership to establish priorities and ensure the timely delivery of features, ensuring that product initiatives align with business objectives.Design and communicate long term product and program roadmaps, integrating business priorities, customer feedback, and industry trends to inform strategic decision making.Strategically connect business stakeholders and IT by understanding and translating business requirements into effective technical solutionsFormulate and execute comprehensive go-to-market strategies to ensure market penetration for new product and feature launchesLead the product vision and strategy, collaborating with the Product Organization to influence direction and ensure successful implementationLead cross-functional collaboration to ensure seamless communication and alignment between departments, driving successful product outcomes.Define and track key performance indicators (KPIs), provide regular performance reports to leadership, and utilize data to inform strategic decisions.Serve as the key interface for the Agile delivery team, responsible for responding to business and functional questions, resolving impediments, and managing dependencies to optimize delivery.

Education

• Delaware Technical Community College

  Associate of Arts and Sciences - AAS, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES