Murphy Jaisonn A
Technical Product Owner | Senior Analyst leading Agile transformations at Tata Consultancy Services | SAFe POPM | PSPO I | PSM I | Salesforce 1x Certified | API Engineering
- Role
- Technical Product Owner Senior Analyst National Grid-usa at National Grid
- Location
- Nashua, NH, US
- LinkedIn followers
- 500 followers
About Murphy Jaisonn A
I am a Senior Systems Analyst and Technical Product Owner with years of expertise…
Experience
Technical Product Owner Senior Analyst National Grid-usa
Jan 2020 — Present · Waltham, MA, US
Drive end-to-end Agile delivery for National Grid’s Meter-to-Cash value stream using SAFe, Scrum, and hybrid methodologies.• Translate product roadmaps into Epics, Features, and User Stories with clear acceptance criteria; manage backlog and sprint planning in JIRA.• Collaborate with stakeholders and technical teams to implement Salesforce solutions, including workflows, Lightning Web Components, and case management.• Define API requirements and lead integration efforts across Salesforce and mainframe systems using JSON, REST, SOAP, Postman, and SOAP UI.• Conduct System and Data Mapping, Data Modelling and Analysis from Mainframe to Salesforce Service Cloud. Implemented Data Models using IBM CDC (Change Data Capture) for Data Transfer Purposes.• Oversee defect lifecycle, root cause analysis, and QA collaboration; validate test scenarios and ensure alignment with business requirements.• Lead Agile ceremonies including daily stand-ups, retrospectives, and PI planning to support iterative delivery.• Develop Power BI dashboards and Salesforce reports to monitor KPIs, support data-driven decision-making, and enhance visibility across business units.• Manage full SDLC including requirements gathering, solution design, testing, deployment, and support for enterprise platforms like Salesforce and IBM Maximo.• Utilize Confluence, SharePoint, and JIRA for documentation, project tracking, and team collaboration.• Support API architecture, system integration testing, and documentation accuracy across multiple platforms and protocols.• Requirement gathering and overseeing E2E Implementation of batch process in Cloud and Mainframe Applications, Specifically in Customer Billing and Optimizing business process have Created multiple stories for the enhancement and Modification of the batch process in Cloud /Mainframes.
Education
Karunya Institute of Technology and Sciences
Electronics and Instrumentation, Electronics and Instrumentation
2007 — 2011
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