Murari Kumar Singh

About Murari Kumar Singh

With 8 years of extensive experience in logistics and last-mile delivery at Reliance…

Experience

1. Senior Executive Fc

   Blinkit

   Sep 2024 — Present · Ranchi, IN

   1.*Operational Oversight:*- Manage daily outbound operations, including picking, packing, and shipping of orders- Ensure that all orders are dispatched within the stipulated time to meet customer delivery expectations- Monitor workflow and adjust staffing levels and processes to optimize productivity.2.*Team Management:*- Supervise and lead a team of associates, including shift leads and line managers- Conduct regular team meetings to communicate goals, provide updates, and address any concerns- Train new staff members on outbound procedures and safety protocols.3.*Quality Control:*- Implement and monitor quality assurance measures to minimize errors and defects in outbound orders- Review and analyze error reports to identify patterns and implement corrective actions- Ensure adherence to Standard Operating Procedures (SOPs) and safety regulations.4.*Inventory Management:*- Coordinate with inventory control teams to ensure stock levels are sufficient for outbound orders- Oversee the accurate picking of inventory items and address any discrepancies- Collaborate with inbound teams to manage stock replenishment and rotation.5.*Process Improvement:*- Identify inefficiencies in the outbound process and propose solutions to improve throughput- Implement Lean or Six Sigma methodologies to streamline operations- Conduct regular audits and process reviews to maintain high operational standards.6.*Customer Satisfaction:*- Ensure that all customer orders are fulfilled accurately and delivered on time- Handle escalations related to shipping delays, order inaccuracies, or other outbound-related issues- Work closely with customer service teams to resolve order-related queries.7.*Reporting and Analysis:*- Generate daily, weekly, and monthly reports on outbound operations,