Muralitharan Kittu

About Muralitharan Kittu

Experienced Team Leader and IT Subject Matter Expert at Honeywell, with a proven ability to lead operations, foster cross-functional collaboration, and deliver effective IT solutions. I manage a high-performing team and oversee HEM Lab and Depot operations, consistently meeting performance goals and key KPIs.In my role as an IT SME, I lead the delivery and continuous improvement of customer portal tools and workflow applications, ensuring alignment with evolving business needs. I work closely with cross-functional teams to streamline processes, resolve escalations, and drive initiatives that enhance service quality and customer satisfaction.I’m passionate about empowering teams, enabling operational excellence, and leveraging data-driven insights to support strategic decision-making and long-term success.

Experience

1. Sr Software Quality Supervisor

   Honeywell Technologies

   Aug 2023 — Present · Charlotte, NC, US

   As a Software Quality Supervisor, I lead a high-performing team dedicated to delivering exceptional software quality and operational efficiency. I combine strategic leadership with a hands-on approach to drive continuous improvement, digital transformation, and alignment with Honeywell’s business and customer objectives.Key Responsibilities:• Led and mentored a cross-functional team, fostering a culture of collaboration, accountability, and high performance.• Spearheaded digital transformation initiatives to modernize quality processes, automate workflows, and enhance data visibility across operations.• Partnered with Service General Managers and Sales Leaders to align team efforts with customer-focused strategies and business goals.• Promoted a safe and compliant work environment by enforcing Honeywell’s health, safety, and environmental standards.• Developed and implemented strategies that addressed both internal business needs and external client requirements.• Represented the team during customer site visits and business reviews, prioritizing development efforts and managing escalations.• Oversaw key performance metrics—delivery, quality, inventory, cost, and financials—using data-driven insights to guide team performance.• Created and monitored short- and long-term operational plans, setting measurable goals and tracking progress toward success.

Education

• Kalasalingam University

  Master of Computer Applications - MCA, Computer Application

  2007 — 2010

• Madurai Kamaraj University

  B.Sc., Computer Science, Computer Science

  2000 — 2003