Murali Reddy Movva

Technical Account Manager @YuppTV Inc.

Hyderabad, IN

Technical support: Providing technical guidance and support to customers before and after the sales process Customer training: Teaching customers how to use products and services Customer satisfaction: Ensuring customers are satisfied with their purchases Product adoption: Driving product adoption and retention Technical solutions: Creating customized technical solutions for clients Sales and marketing: Sharing information with the sales team to improve promotional efforts Customer feedback: Recording customer feedback and questions for future use Sales performance: Tracking sales performances to identify products that might benefit from new marketing Project management: Working with project managers to ensure that projects are implemented successfully Case management: Managing cases and ensuring they get the attention they need Training recommendations: Making training recommendations for the customer or giving the training themselves

KL University

Bachelor of Business Administration - BBA, Business Administration and Management, General

Woxsen University

Master of Business Administration - MBA, Marketing and Operations