Murali Kunda
Head of Qe and Service Reliability @Connecturedrx
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WORK HISTORY
Head of Qe and Service Reliability @Connecturedrx
Established and scaled enterprise Quality Engineering and Service Reliability functions serving as the operational bridge across Product, Engineering, DevOps, Security, and Customer Success organizations, reducing MTTR by 60% while improving enterprise release predictability and platform stability.Architected AI-powered autonomous testing platform leveraging LLMs, LangChain frameworks, and Agentic AI concepts to enable intelligent test generation, self-healing automation, defect discovery, and AI-assisted release validation workflows.Implemented AI-driven predictive regression and release risk analytics reducing regression execution cycles by 70% while improving deployment confidence, release throughput, and production quality outcomes.
EDUCATION
Acharya Nagarjuna University
Bachelor of Commerce (B.Com.), Income Tax
Madurai Kamaraj University
Master of Computer Applications (M.C.A.), Computer Science
SKILLS
ABOUT MURALI KUNDA
Enterprise Quality Engineering and Transformation leader with 18+ years of experience building and scaling AI-enabled Quality Engineering, Release Management, Service Reliability, and Platform Modernization organizations across enterprise SaaS and healthcare technology ecosystems.Proven track record leading enterprise Quality COEs, global SDET organizations, release governance functions, and reliability engineering initiatives supporting large-scale distributed platforms, CI/CD modernization, and customer-critical production systems.Specialized in transforming traditional QA organizations into AI-native engineering functions through intelligent automation, predictive quality analytics, Agentic AI testing frameworks, autonomous test generation, self-healing automation, and AI-driven release optimization.Experienced in establishing enterprise-wide quality governance models including DORA metrics, release readiness frameworks, quality gates, rollback strategies, operational telemetry, and executive reporting aligned to business outcomes, platform stability, and deployment predictability.Deep expertise across cloud-native architectures, DevOps transformation, platform reliability, release orchestration, AI governance, microservices ecosystems, and enterprise modernization initiatives. Strong ability to bridge Product, Engineering, Security, Architecture, Compliance, and Operations teams while driving accountability, delivery excellence, and continuous improvement across globally distributed organizations.Core Areas:• AI-Driven Quality Engineering & Agentic AI• Enterprise Quality COE Leadership• Release Management & Governance• Service Reliability Engineering (SRE)• CI/CD & DevOps Modernization• Predictive Quality Analytics & DORA Metrics• Platform Modernization & Microservices• Global Engineering Leadership• Executive Stakeholder Management• Cloud & Enterprise Transformation
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