Murali Kunda

Head of Qe and Service Reliability @Connecturedrx

Jacksonville, FL, US
EMAILS
m•••••@connecture.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Head of Qe and Service Reliability @Connecturedrx

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Established and scaled enterprise Quality Engineering and Service Reliability functions serving as the operational bridge across Product, Engineering, DevOps, Security, and Customer Success organizations, reducing MTTR by 60% while improving enterprise release predictability and platform stability.Architected AI-powered autonomous testing platform leveraging LLMs, LangChain frameworks, and Agentic AI concepts to enable intelligent test generation, self-healing automation, defect discovery, and AI-assisted release validation workflows.Implemented AI-driven predictive regression and release risk analytics reducing regression execution cycles by 70% while improving deployment confidence, release throughput, and production quality outcomes.

EDUCATION

1997 — 2000

Acharya Nagarjuna University

Bachelor of Commerce (B.Com.), Income Tax

2000 — 2003

Madurai Kamaraj University

Master of Computer Applications (M.C.A.), Computer Science

SKILLS

Test ManagementQuality CenterQtpTest PlanningTest AutomationManual TestingTest StrategyAgile TestingSoftware Quality AssuranceUser Acceptance TestingRegression TestingSystem TestingPerformance TestingLoadrunnerSeleniumQuality AssuranceBugzillaScrumJiraAgile Project ManagementWeb TestingVbscriptTest EstimationTest DesignWorksoft CertifySap TestingBptTestpartnerAutomationTest Automation FrameworkHp QtpHp Quality CenterTestingRequirements AnalysisSdlcAgile MethodologiesSoftware Project ManagementTest ExecutionHp Quicktest Professional (Qtp)Software Development Life Cycle (Sdlc)

ABOUT MURALI KUNDA

Enterprise Quality Engineering and Transformation leader with 18+ years of experience building and scaling AI-enabled Quality Engineering, Release Management, Service Reliability, and Platform Modernization organizations across enterprise SaaS and healthcare technology ecosystems.Proven track record leading enterprise Quality COEs, global SDET organizations, release governance functions, and reliability engineering initiatives supporting large-scale distributed platforms, CI/CD modernization, and customer-critical production systems.Specialized in transforming traditional QA organizations into AI-native engineering functions through intelligent automation, predictive quality analytics, Agentic AI testing frameworks, autonomous test generation, self-healing automation, and AI-driven release optimization.Experienced in establishing enterprise-wide quality governance models including DORA metrics, release readiness frameworks, quality gates, rollback strategies, operational telemetry, and executive reporting aligned to business outcomes, platform stability, and deployment predictability.Deep expertise across cloud-native architectures, DevOps transformation, platform reliability, release orchestration, AI governance, microservices ecosystems, and enterprise modernization initiatives. Strong ability to bridge Product, Engineering, Security, Architecture, Compliance, and Operations teams while driving accountability, delivery excellence, and continuous improvement across globally distributed organizations.Core Areas:• AI-Driven Quality Engineering & Agentic AI• Enterprise Quality COE Leadership• Release Management & Governance• Service Reliability Engineering (SRE)• CI/CD & DevOps Modernization• Predictive Quality Analytics & DORA Metrics• Platform Modernization & Microservices• Global Engineering Leadership• Executive Stakeholder Management• Cloud & Enterprise Transformation

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