Muralidharan M

About Muralidharan M

Visionary and outcome-driven executive with over 28+ years of experience leading complex digital and AI-driven transformations for global enterprises. Proven success partnering with clients worldwide to drive innovation and tangible business value by leading the exploration, prioritization, prototyping, and deployment of high-impact AI and Generative AI (GenAI) solutions across Business and IT functions on AWS, Azure, and Google Cloud. Expert in guiding clients from initial use case identification and platform selection through to successful production deployments, establishing necessary guardrails, and accelerating time-to-value. Deep expertise in defining AI-powered industry value chains (Telco, Media, Information Services) and collaborating strategically with key AI partners (Google Cloud, Microsoft, AWS, NVIDIA) to co-create and deploy unique, innovative AI solutions. Skilled in enabling comprehensive AI transformations through data modernization, establishing AI Centers of Excellence, defining Responsible AI frameworks, and assessing organizational change readiness. Recognized for an entrepreneurial approach, building and scaling high-impact consulting practices focused on integrating cutting-edge AI/GenAI capabilities, and leveraging extensive experience with SaaS applications (Oracle, SAP, Salesforce) and public cloud services to improve growth, optimize profitability, and drive operational efficiency globally.

Experience

1. Global Head, Ai and Data Unit, Communications, Media and Info Services Business Group

   Tata Consultancy Services

   Apr 2023 — Present · Chennai, IN

   Key responsibilities includeo Lead the development of innovative AI/GenAI solutions for Telco and Media industry value chains, envisioning concepts and leading successful PoCs and prototype builds for transformative applicationso Partner with clients through end-to-end AI & GenAI deployment lifecycle, including building Business case and ensuring successful implementation and adoptiono Pioneer and establish AI Office: Architected core AI strategy, roadmap, and developed a compelling business case that secured executive alignment and critical investment.o Provide expert guidance to enterprise clients on selecting optimal LLMs and AI platforms across major hyperscalers (AWS, Azure, GCP) and NVIDIA, ensuring alignment with strategic business objectiveso Design and enforce Responsible AI frameworks and guardrails to accelerate secure, ethical AI production deployment, mitigating key data privacy, security, and social riskso Drive Data Transformation, modernizing data ecosystems to create a scalable, AI-ready foundation for enterprise AI initiativeso Engage with Business leaders and C-Suite executives, leading high-impact AI workshops to co-create a clear vision, business case for use cases and drive adoption for an AI-first enterprise cultureo Launched multiple industry-specific AI solution offerings and driving customer deployments and solving Business challenges• As strategic partners Hyperscalers and leading AI players, cultivate relationship with key leaders in the AI play (like Google Cloud, Microsoft, AWS, NVIDIA) NVIDIA), collaborating on joint AI/GenAI offerings, Gen AI PoC and resolving complex technical challenges to deliver shared customer value• Serve as a recognized thought leader by engaging with leading analysts (Gartner, Forrester, IDC, HFS) for briefings and acting as a keynote/featured speaker at major Industry and Technology conferences on AI and Data transformations

Education

• TVS Laksmi Matriculation Higher Secondary School, Madurai

  High School

  1986

• University of Michigan - Stephen M. Ross School of Business

  Executive Education, Exective and Management Education

  2016 — 2016

• Annamalai University

  Bachelor’s Degree, Chemical Engineering

  1986 — 1990