Murali Balappa
Senior Director, Customer Success Services at Oracle India Pvt. Ltd
- Role
- Senior Director, Global Saas and Apps Delivery at Oracle
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Murali Balappa
25+ years of experience in IT Architecture, Design, Deployment, Migration and Operational delivery. Design and development of cloud migration strategy ensuring companies business objectives are well integrated. Service delivery across Application management, Database management and governance.Experience in managing multiple strategic customer accounts on on-premise and on OCI (Oracle Cloud Infrastructure). Demonstrates management and leadership skills with inclusive mindset, building high performance teams. Adaptive management style as per the business needs and growth patterns of the organization.Specialization:1. Incubation of new services.2. Service delivery driven by ITIL processes via service management norms like 3. Experience with SRE practices, including operational architecture, observability, reliability, availability, and scalability.4. Driving service delivery efficiency via Automation (DevOps)5. Building and Managing high performance Application and Database Architects team.6. Experience in developing and leading teams building solutions with cloud innovation technologies.7. Ability to work globally across different cultures and strong stakeholder management skills. Key areas: Cloud Computing, Outsourcing Service Delivery, Global Delivery, Oracle Applications,ITIL-V3 (Foundation) Certified.
Experience
Senior Director, Global Saas and Apps Delivery
Jan 2022 — Present · Bangalore, IN
Education
Sri Jagadguru Chandrasekaranathaswamiji Institute of Technology
B.E, Electronics & Communications
1989 — 1993
National College
PU, PCMB
1987 — 1989
Indian Institute of Management Bangalore
EGMP, General Management
2011 — 2012
Skills
- Oracle Rac
- Service Delivery
- Itil
- Erp
- Unix
- Oracle Applications
- Oracle E-Business Suite
- Oracle
- Cloud Computing
- Weblogic
- Management
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