Murali R
Technical Support Engineer | IBM
- Role
- Technical Support Engineer at IBM
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Murali R
As a Technical Support Engineer at IBM, I specialize in delivering high-quality technical…
Experience
Technical Support Engineer
Aug 2025 — Present · Bengaluru, IN
Technical Support Engineer | IBMAs part of IBM’s global support team, I provide end-to-end technical assistance, troubleshoot system and application issues, and ensure optimal service delivery for enterprise clients.Key Responsibilities:Diagnose and resolve infrastructure and application issues within SLA timelines.Collaborate with cross-functional teams to identify root causes and implement permanent fixes.Work on hybrid cloud environments.Use tools like ServiceNow for ticketing and issue tracking.
Education
IZee Business School
Bachelor's degree
2021 — 2024
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