Murali Kumar Devarapally
Business Relationship Manager @Tata Consultancy Services
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WORK HISTORY
Business Relationship Manager @Tata Consultancy Services
Belfast, GB
EDUCATION
Osmania University
Bachelor of Engineering - BE, Electrical and Electronics Engineering
ABOUT MURALI KUMAR DEVARAPALLY
Experienced Agile Delivery,Engagement, Transformation Manager, Agile coach and QA SRE consultant with 19+ years of experience in managing complex Business change & IT enabled Transformations, Regulatory, BAU and Strategic large-scale programmes /projects delivery. Worked on multiple Integration & E2E projects involving different OSS/BSS applications across domains including CRM, Billing, Provisioning, Rating and mediation, Integration layer, ERP and Business Intelligence. Good experience in customer facing, multi-vendor & multi component environments (60+ components), unite the stakeholders into a single team by exhibiting efficient conflict management and achieving a common goal for better customer experience. Good understanding of customer expectations on Quality outcomes, outcome-based delivery, transformation models with KPI’s & SLA’s.Responsible for Global Programme Delivery, Quality Assurance Services (E2E testing), Digital Transformation, Business Strategy, Sales, Profit & loss management, pre-Sales and Coaching teams on Agile & Scrum.Expertise in managing large scale IT programmes with diversified cutting edge technologies using SCRUM-Kanban-Agile based framework and CICD tools – thorough understanding and specialised in digital transformations.
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