Murali Krishna Jayaram

Cluster Business Manager @Mintifi

Hyderabad, IN

Into LAP (Telangana & Andhra Pradesh)Pivotal in starting Lap Business in Telangana & Andhra Pradesh (Hyderabad, Warangal, Nizamabad, karimnagar, Tirupathi, Vijayawada & Rajamundry ) locations.Handling Sales, credit and Collection.The leading team consists of 3 - Area Sales Managers, 15 - Sales Managers & 3- Credit Managers.In addition to total team strength of 20 off rolls employees including sales and backend.Constantly evolve strategies to reduce the cost of acquisition.Organized & conducted training to the sales team to ensure that the business grows.Responsible for the overall portfolio of the branch.Ensuring quality portfolio by minimizing delinquency and rejection.Extensive knowledge and understanding of retail assets, products, operations and current market trends.Identifying the changing market trends, channel development for acquiring business and providing high quality customer service.Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create a front end cross sell customer acquisition strategy for multiple products.Interfacing with external and internal service providers.Maintaining the highest standards of control; & Amp; Compliance for the team managed.Initiate and support acquisition end to end process improvement opportunities to enhance productivity.Handling DSA, Referral along with on roll direct reportee (PSF)

Aurora's School of Business

PGDM

Aurora Degree College

Bachelor of Commerce - BCom