Muo Gloria

Sales Account Manager @Vodafone

Manage and grow client relationships, acting as the primary point of contact to understand business needs and ensure long-term satisfaction.Drive revenue growth by identifying upselling and cross-selling opportunities within existing accounts to meet or exceed sales targets.Develop strategic account plans, aligning client goals with company offerings and tracking performance against objectives.Coordinate with internal teams to deliver tailored solutions that address client challenges and expectations.Resolve client issues efficiently, ensuring timely communication and maintaining high service quality to support client retention.Maintain accurate account records and reports using CRM tools to track interactions, forecast sales, and support data-driven decision-making.