Daniel Muntean

About Daniel Muntean

Working in the Financial Services for the past 28 plus years and have been in IT for past 24 years IT focused on Desktop support, Helpdesk in both a day to day support and Technical Project Management capacity.• Solid 24 years’ experience in technical user support with Windows (Windows 10, Windows 7, Active Directory. Microsoft Azure, Outlook & Microsoft Office products) and Macintosh operating systems with creative users.• Lead Technology Projects build-out A/V conference rooms understanding scope of work, doing risk analysis and delivered rooms on time and within budget to the business. • Managed firms mobility across multiple platforms. • Managed IPC Trading Turret environment• Proven ability to troubleshoot and fix software, hardware, and networking problems as well as installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals.• Administered ShoreTel VOIP environment globally. • Point of contact-initiated requirements gathering for Disaster recovery exercise. • Offsite technology support for Client conference and offsite principal support.• Experience in maintaining asset information of hardware, point of contact for Onboarding/Offboarding. • Worked alongside SA to monitor the Company\'s LAN\'s and WAN\'s networking activities. • Rebuilt desktops, laptops & servers in lab as well as production environment as needed. Identified / met with key business contactsSpecialties: • Work independently or in a team environment.• Analytical ability.• Communication skills.• Vendor relationship management• Interpersonal skills.• Knowledge of hardware, software and/or operating systems environments.• Leadership Skills.• Organizational skills.• Problem solving skills.• Time management skills.

Experience

1. Senior Systems Administrator

   LBA

   Mar 2020 — Present

   Identify, troubleshoot and resolve issues concerning network, server, computers, printers, IP phones and smart phones in Irvine Corporate office. Requisition, install and configure software and hardware in all areas of the company. Meet with users to discuss overall support needs. Maintain Company processes, practices and procedures. Initiate improvement to existing processes. Perform AD administration for user accounts. Conducted software distribution and administration. Maintain information of hardware and software in support areas. Subject Matter Expert and point of contact for mobility. Initiate requirements gathering for smart phone refresh.

Education

• Orange Coast College

  Business, Administration

  1990 — 2001

• Stanbridge College

  Information Technology

  2009

Skills

• Technical Support
• Active Directory
• Xp
• Hardware
• Citrix
• Computer Hardware
• Time Management
• Windows
• Sharepoint
• Microsoft Exchange
• Help Desk Support
• Blackberry Enterprise Server
• Microsoft Excel
• Networking
• Hp
• Teamwork
• Windows Xp
• Leadership
• Operating Systems
• Disaster Recovery
• Vpn
• System Administration
• Analytical Skills
• Troubleshooting
• Lotus Notes
• Software Installation
• Servers
• Vmware