Muntasir Kader
Sr. Technical Program Manager @Amazon | Driving Cross-Functional Programs | Supply Chain-Last Mile
- Role
- Senior Technical Program Manager at Amazon
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Muntasir Kader
At the forefront of Amazon\'s technical program management, my expertise in agile…
Experience
Senior Technical Program Manager
Nov 2024 — Present · San Diego, US
Led $18MM multi-country recognition program across US, JP, and AU markets, coordinating with engineering, marketing, legal, and operations teams to deliver customer appreciation platform reaching 1M+ delivery partners• Scaled sentiment collection capabilities across social platforms serving 100K+ users, implementing data-driven insights to improve delivery partner experience and reduce attrition.• Managed migration and enhancement of critical feedback systems, reducing operational costs while improving system reliability from KTLO standards to 99.9% availability• Drove cross-functional technical programs improving operational efficiency, including implementation of Alexa+ expert skill system supporting 1.1M monthly customer interactions with 94% channel adoption
Education
California State University, Fullerton
Master's degree, Management Information Systems, General
2017 — 2019
UC Irvine
Bachelor's Degree, Electrical Engineering (Emphasis in Computer Science)
2010 — 2015
Skills
- Microsoft Sql Server
- Software Documentation
- Social Media
- Windows
- Android
- Agile Methodologies
- Management
- Retail
- Databases
- Leadership
- Powerpoint
- Microsoft Excel
- Selenium
- Public Speaking
- Integration Testing
- Customer Service
- Html
- Outlook
- C
- Programming
- Visual Studio
- Software Quality Assurance
- Testing
- English
- Software Development
- Scrum
- Microsoft Word
- Electronics
- Team Leadership
- Test Cases
- Microsoft Office
- Sales
- Teaching
- Quality Assurance
- Regression Testing
- C#
- Teamwork
- Integration
- C
- Team Foundation Server (Tfs)
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