Ana Munoz

About Ana Munoz

Ana Munoz is a passionate Corporate Social Responsibility professional who currently holds the role of Director of Community Impact & Giving at Caesars Entertainment. In this role she develops strategies and manages relationships for local, regional and national partners to deliver community and organizational outcomes in social justice and equity, wellness, education and environmental sustainability. Ana Munoz is also the Director of the Caesars Foundation and as such oversees millions of dollars in philanthropic giving to national and local non-profit organizations who are strengthening the communities where Caesars Entertainment operates. Ana Munoz previously built a Continuous Improvement capability for Caesars Entertainment by cultivating a culture of continuous learning, systematic problem solving, data-driven decision making and team member collaboration. As a certified Lean Six Sigma Master Black Belt, she spent her days developing leaders in her organization to leverage the Continuous Improvement methodology for business and process improvements. With 20 years of hospitality and gaming experience, she regularly taps into her knowledge of the industry when developing and executing community and diversity strategies for Caesars Entertainment. As an enthusiastic learner, she finds much inspiration in facilitating the learning of others and witnessing their individual growth and development.Ana is currently pursuing her PhD in Hospitality at University of Nevada, Las Vegas. Her research focuses on social sustainability in the hospitality industry. Ana also holds her Bachelor\'s in Hospitality Management with UNLV and her MBA with Post University. Her passion for diversity, equity and inclusion extends beyond her work roles with Caesars. She served as the Chair of VIA, Caesars Hispanic/Latino Business Impact Group, for more than four years and currently serves as an Advisory Council Member for Hispanic Scholarship Fund and as an Executive Advisory Board Member for Association of Latino Professionals for America – ALPFA Las Vegas Chapter after serving on the Board of Directors for several years.

Experience

1. Corporate Director of Community Impact & Giving

   Caesars Entertainment

   Aug 2022 — Present · Las Vegas, NV, US

   Oversee philanthropic giving, volunteering and Caesars Foundation operations. Manage philanthropy and Foundation partnerships at the national and local level. Develop and execute giving strategy.

Education

• Post University

  Master of Business Administration (M.B.A.), Business Administration, Management and Operations

  2012 — 2014

• University of Nevada-Las Vegas

  Bachelor, Hotel Management

  1999 — 2008

• University of Nevada-Las Vegas

  Doctor of Philosophy - PhD, Hospitality Administration/Management

Skills

• Food & Beverage
• Customer Service
• Training
• Customer Satisfaction
• Change Management
• Gaming Industry
• Resorts
• Hospitality Management
• Powerpoint
• Microsoft Excel
• Word
• Program Management
• Process Scheduler
• Hospitality
• Front Office
• Team Building
• Management
• Hiring
• Guest Service
• Project Management
• Vip
• Customer Relations
• Microsoft Office
• Employee Training
• Event Planning
• Forecasting
• Continuous Improvement
• Budgets
• Event Management
• Employee Engagement
• Leadership
• Restaurants
• Problem Solving
• Operations Management
• Employee Relations
• Supervisory Skills
• Administration
• Hospitality Industry
• Guest Satisfaction
• Coaching