Munna Kumar Jha
Assistant Manager Cinemas Operation at Wave Cinemas/Ex- Shift Manager at Devyani International Limited/Ex- The TATA Starbucks as a Barista/Coffee Master/ Barista Trainer.
- Role
- Assistant Manager Cinemas Operations at Wave Cinemas
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Munna Kumar Jha
Skills- Team Management, Food & Beverage, Time Management, Multitasking
Experience
Assistant Manager Cinemas Operations
Mar 2024 — Present · Gurugram, IN
A Cinemas Assistant Manager Operation is responsible for overseeing the daily operations of a cinema or movie theater. Some key aspects of this job profile include;1. Team Management - Leading and managing a team of cinema staff, including ushers, concession workers, and cleaners.2. Customer Service- Ensuring excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a pleasant movie-watching experience.3. Operations- Supervising the overall operations, including scheduling staff, managing inventory, and ensuring compliance with safety and security protocols.4. Sales- concession sales to maximize revenue.5. Training and Development- Providing training to new hires and ongoing development opportunities for existing staff to enhance their skills and performance.6. Problem-Solving- Handling any issues that arise during screenings, such as technical difficulties, disruptions, or emergencies.7. Collaboration- Working closely with other departments within the cinema, such as maintenance, accounting, and human resources, to ensure smooth operations.Overall, a Cinemas Assistant Manager plays a crucial role in managing the day-to-day activities of a cinema, ensuring a high level of customer satisfaction, and driving business success.
Education
M.L.T. College, Saharsa
Bachelor of Science
2011 — 2014
KDHS Muradpur
10th
2008 — 2009
SNSRKS College, Saharsa
10+2
2009 — 2011
Indira Gandhi National Open University
Master's degree
2018 — 2020
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