Munna D.
Implementation Project Manager @Sonar Software
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WORK HISTORY
Implementation Project Manager @Sonar Software
Implementation Project Manager leading full-cycle onboarding for ISPs adopting Sonar’s BSS/OSS platform, with a strong focus on fiber startups, fixed wireless providers, and mid-market telecom operators across North America.At Sonar, I managed implementation projects from discovery to Go Live, delivering a white-glove experience tailored to each client’s operational model. This included data migration, billing configuration, SMX provisioning, network inventory setup, and end-user training. I worked cross-functionally with Product, Support, and Engineering to ensure platform alignment and long-term adoption success.I successfully led 20+ Go Lives, consistently meeting aggressive timelines while helping clients transition from legacy systems or manual processes. My clients spanned a wide range—from fast-scaling fiber startups to established WISPs—each requiring a consultative and agile approach to change management and solution delivery.Known for clear communication, stakeholder coordination, and a deep understanding of ISP workflows, I helped clients realize immediate value from Sonar and set the stage for scalable growth.
EDUCATION
York University
Bachelor of Business Administration (BBA)
ABOUT MUNNA D.
Implementation Project Manager @ Sonar Software | IT Project & Program Management
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