Munkhtegsh Munkhbat
Salesforce Developer @ Amazon | Building Scalable, AI-Enhanced, Data-Driven CRM Solutions
- Role
- Senior Consultant at Unify Consulting
- Location
- American Fork, UT, US
- LinkedIn followers
- 500 followers
About Munkhtegsh Munkhbat
Certified Salesforce Developer with deep experience delivering enterprise-scale CRM solutions at Amazon. I specialize in building mobile-first, AI-enhanced Salesforce platforms that streamline complex workflows, integrate with external systems, and drive measurable business outcomes across global teams.At Amazon, I contributed to the global rollout of the Customer Issue Request (CIR) platform, integrating Salesforce with AWS and internal APIs to handle 500+ daily submissions across 10+ countries. This solution reduced ticket submission time by 58% and unlocked ~$4.1M/month in opportunity cost savings. I also led the launch of Amazon’s Salesforce Mobile App and implemented executive-level workflows for Executive Briefing Requests (EBRs) used by senior leadership across regions.I bring a unique blend of Salesforce platform expertise (Apex, Lightning Web Components, Flows, Metadata API, Platform Events) and AI-powered full-stack development (Node.js, React, Python, OpenAI/GPT, NLP). My focus is on building intelligent, scalable systems that balance performance, automation, and great user experience.I\'m passionate about continuous learning, building in public, and contributing to open-source projects that empower the global dev community.trailblazer.me/id/munkhtegshhttps://munkhtegsh.comhttps://github.com/munkhtegsh
Experience
Senior Consultant
Jan 2024 — Present · Salt Lake County, UT, US
Education
City College of San Francisco
Associate's Degree, Computer Science
2016 — 2017
Mongolian University of Science and Technology
Bachelor's Degree, Biotechnology
2006 — 2010
Devmountain
Computer Science
2018 — 2018
Skills
- Change Management
- Leadership
- Red Hat Linux
- Training
- New Business Development
- Web Development
- C++
- Oracle Database
- Java
- Business Planning
- Project Planning
- Analysis
- Javascript
- Market Research
- Risk Management
- Html5
- Cascading Style Sheets (Css)
- Strategic Planning
- Management
- Marketing Strategy
- Jquery
- Project Management
- Business Development
- Business Strategy
- Communication
- Software Development
- Bootstrap
- Microsoft Office
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