Munish Bakshi
SVP Process Excellence & Business Transformation - Teleperformance DIBS
- Role
- Sr Vice President Business Transformation at TP
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Munish Bakshi
Seasoned Lean Six Sigma Master Black Belt with over two decades of experience spearheading Business Transformation, Process Excellence, Compliance, Quality Management, and Service Delivery Operations in a dynamic Omnichannel environment. Demonstrated success as a catalyst for effective change management, elevating client loyalty, and optimizing margins through strategic application of Six Sigma methodologies and transformation tools.Key Deliverables: Process Excellence / Overall Transformation [ TAP]- Technology / Analytics / PEX /Automation / Gen AI / Quality Assurance / Client Management / GM and EBIT management
Experience
Sr Vice President Business Transformation
Nov 2021 — Present · Gurugram, IN
Education
Delhi Institute Of Management Studies
BBA
2004 — 2007
Delhi Institue of Management Studies
MBA
2007 — 2009
Translam Academy International
Commerce
2002 — 2003
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