Munirat Oguntola
Business Analyst @Uk Pro-Gifts
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WORK HISTORY
Business Analyst @Uk Pro-Gifts
Lead the development of a customer-centric website, significantly enhancing user experience and customer journey.• Formulate and implement digital strategies, driving a 30% increase in website traffic and boosting online sales by 20%.• Analyse market trends and conduct competitor analysis to inform strategic decisions, improving customer satisfaction by 15%.• Working closely with key project participants and Subject Matter Experts (SMEs) to collect both functional and non-functional business requirements.• Documenting issues in detail, including the present (As Is) situation, the envisaged (To Be) state, and the goals, to provide clarity and direction for actionable steps.• Collaborate with cross-functional teams to ensure the website aligns with the company\'s strategic objectives.• Define and prioritise SMART objectives for the project, facilitating the seamless introduction of key features.• Design customer journey maps and solutions, integrating business needs with technical capabilities.• Manage stakeholder engagement, maintaining continuous alignment with project goals and user needs.• Direct the collection of comprehensive functional and non-functional requirements through workshops and stakeholder meetings.• Assisting in developing and verifying test plans, ensuring requirements are clear, unambiguous, and primed for implementation and testing.• Execute rigorous testing protocols, ensuring the website meets high-quality standards before launch.• Utilize tools like MS Visio for detailed process mapping, enhancing clarity and team communication.
EDUCATION
Ulster University
Master of Science - MSc, International Business with Data Analytics
Al Madinah International University
Bachelor of Information Technology - BIT, System Development and Administration
ABOUT MUNIRAT OGUNTOLA
An analytical IT professional with experience across, Data Analysis, Web design, Database management and implementing data-driven solutions to increase data processing, efficiency and accuracy. A results-oriented data analyst with experience in analysing complex data sets, developing data-driven insights and communicating technical findings to non-technical stakeholders.Possessing a keen eye for detail and a passion for problem-solving, I am well-equipped to excel in this field. My experience in web design has given me a solid foundation in working with data, including data collection, organization, and analysis.Proven ability in analysing, interpreting, and translating complex data into meaningful insights.Experienced with leveraging technical analytics and systems knowledge to build solutions, approaches, and procedures that positively impact productivity and overall performance. Committed to communicating with senior management to implement improved databases, data collection systems, data analytics and other data-related strategies.Committed to providing actionable insights that drive business growth and success. I am excited about this new challenge and look forward to contributing my skills and experience to a dynamic and innovative team.
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