Muni Sai
Head of Quality and Training | Build Quality control systems| Enhancing Customer Experience| |Create inclusive environments that empowers teams
- Role
- Training and Quality Manager at Prefr
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Muni Sai
I\'m a Training & Quality Manager with over 7 years of experience in customer success…
Experience
Training and Quality Manager
Nov 2023 — Present · Hyderabad, IN
I\'m a Training & Quality Manager with over 7 years of experience in customer success management,operational excellence, and quality assurance. I\'ve successfully led cross-functional teams, optimizedprocesses, and driven significant improvements in key metrics like CSAT, NPS, KPIs, and SLAs. I\'mskilled in designing training programs, conducting root cause analysis, enhancing customerexperience. I thrive in creating inclusive, high-performance environments and am passionate aboutdelivering exceptional customer experiences.
Education
GITAM Deemed University
Bachelor of Arts - BA
2017 — 2020
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.