Muneeb Malik
Project Manager @Symcor
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WORK HISTORY
Project Manager @Symcor
Toronto, ON, CA
As a Project Manager at Symcor, I am responsible for leading and delivering customer communication and experience projects that drive business success and enhance customer satisfaction. I work closely with cross-functional teams, including stakeholders, vendors, and clients, to ensure that each project is executed efficiently, on time, and within budget.Key Responsibilities:Lead end-to-end project management for customer communication initiatives, ensuring alignment with business objectives and customer needs.Define project scope, goals, timelines, and deliverables in collaboration with clients and stakeholders.Coordinate and manage cross-functional teams, ensuring effective communication and collaboration to meet project milestones.Oversee project risks and issues, proactively identifying solutions to keep projects on track.Maintain strong client relationships, ensuring customer expectations are met and exceeded throughout the project lifecycle.Regularly report project progress to senior management and stakeholders, providing insights and updates on key deliverables.Drive continuous improvement in customer communication strategies to enhance customer engagement and overall experience.
EDUCATION
National University of Sciences and Technology (NUST)
Bachelor of Engineering (B.E.)
The City School
A Levels
Imperial College London
M.Sc Concrete Structures & Business Management
SKILLS
ABOUT MUNEEB MALIK
PMP-certified Senior Project Manager with over a decade of proven experience delivering end-to-end project management for large-scale IT and software development initiatives. Expertise in project planning, budget tracking, risk mitigation, and managing application/product development projects across diverse sectors, including insurance, financial services, and technology. Skilled in client-facing project management, with a strong track record in client onboarding, integration, and building lasting stakeholder relationships. Adept at managing multiple concurrent projects while ensuring alignment with organizational goals and delivering results on time and within scope. Proficient in Agile, Waterfall, and SDLC methodologies, and experienced in creating comprehensive project documentation, including project charters, schedules, and status reports. Known for excellent communication and presentation skills, enabling clear stakeholder engagement and executive reporting.
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