Munaza Fatima
Healthcare Analyst @BrightSpring Health Services
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WORK HISTORY
Healthcare Analyst @BrightSpring Health Services
Front Royal, VA, US
Analyzing healthcare data to identify patterns, trends, and insights that can inform decision-making and improve healthcare outcomes. Work with various data sources, including electronic health records and patient surveys, to develop reports and recommendations for healthcare organizations.Collaborated with cross-functional teams for the full build and configuration of Epic Cheers CRM, enabling improved patient engagement and outreach campaigns.Designed and managed Campaign CRM workflows to track healthcare marketing initiatives, patient follow-ups, and targeted communications.Supported call center management operations by analyzing inbound/outbound call metrics, improving patient scheduling efficiency and satisfaction rates.
ABOUT MUNAZA FATIMA
Public health professional with expertise in data analysis, management, grants, project…
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