Tom Mullen

About Tom Mullen

I enjoy helping companies connect the dots with their business strategy, develop roadmaps that track goals and manage the enterprise expectations. My experience is many are struggling to keep current and approach the newest technologies with traditional methods. Digital Transformation is driving change and adding value in untold ways. Whether its bringing new IT management ideas to help make projects more agile, using modern practices for business and technology transformation or helping setup and manage security for devices and identities as clients integrate on premise and cloud infrastructures. Discovering business challenges and meeting those challenges with effective solutions is what I do best. We support customers from Strategy, Architecture, thru Implementation and Support.Business Specialties: • Strategic Business Planning & Client Development• Mentoring & Coaching• Solutions Strategies & Roadmap Development • Channel Expansion & Growth• Envisioning & Implementing Change Management • Business Development • Tactical Sales & Marketing Initiatives

Experience

1. Enterprise Executive Director

   ServiceNow

   May 2018 — Present · Chicago, IL, US

   Servant leader responsible for mapping value & inspiring innovative possibilities to you and your business- Quarterback cross functional teams / expertise for enterprise service management around IT, Business and Customers for enterprise companies- Thought leadership and guidance on how to transform people, process and technology options to a phased business strategy- Understand client business needs, and continually align engagement to new and existing business needs where ServiceNow can positively impact client value and satisfaction- Develop winning propositions for my customers to achieve growth targets.ServiceNow | One of the fastest-growing cloud companies where employees are empowered to solve real problems. ServiceNow is the Enterprise Cloud Company. We focus on transforming the delivery and management of services to help the modern enterprise operate faster and be more scalable than ever before. More than 25% of the world’s largest companies rely on us every day.We are aggressively hiring in all areas of the business in nearly every state, province and country around the globe. The opportunity is NOW. Connect with me to learn more or check out

Education

• College of Lake County

  General Education

  1991 — 1992

• Northern Illinois University

  Fine Art, BFA

  1992 — 1995

Skills

• Cloud Computing
• Business Process
• Management
• Team Building
• Sharepoint
• New Business Development
• Pre-Sales
• Microsoft Technologies
• Selling
• Business Development
• Software as a Service (Saas)
• Content Management
• Direct Sales
• Strategic Partnerships
• Leadership
• Enterprise Software
• Sales Operations
• Professional Services
• Strategic Planning
• Crm
• Account Management
• Customer Relationship Management (Crm)
• Marketing
• Saas
• Document Imaging
• Consulting
• Integration
• Document Management
• Strategy
• Business Intelligence
• Sales
• Enterprise Content Management
• Business Analysis
• Solution Selling
• Solution Architecture
• Sales Process
• Product Management