Mukund Multani
SMB Payments & Monetization | Building growth strategy for millions of small businesses across payments and embedded finance
- Role
- Director, Smb Payments at PayPal
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Mukund Multani
Multi-disciplinary payments leader with experience in product, strategy, corporate finance, commercial partnerships and monetization. 10+ years across fintech, financial services, and strategy. I\'ve worked at PayPal across corporate strategy, business operations, and product growth — moving from building the investment thesis for SMB to owning the growth strategy that executes it.Before PayPal: product director at USAA (digital wallets, installment lending, digital spend roadmap), strategy and innovation at Monitor Deloitte across healthcare, financial services, and industrials, and investment banking M&A and capital markets deals.I’m always happy to connect with others working in payments, fintech, and product leadership.
Experience
Director, Smb Payments
Aug 2024 — Present
Built and led Product Partnerships as a net-new function for PayPal\'s SMB business — defining the operating model, partnership criteria, and go-to-market approach from scratch.Lead monetization strategy for PayPal\'s PSP business, owning how value-added services — including network tokens and account updater — are bundled, priced, and sold to merchants. Translated infrastructure capabilities into revenue-generating product offers.Drive merchant growth strategy across adoption, expansion, and cross-sell, partnering with product and engineering to shape roadmap priorities across a platform serving millions of SMB merchants.
Education
University of Mumbai
Computer Science
Fordham University
BS, Finance
The University of Chicago Booth School of Business
MBA, Operations, General Management
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