Mukund Garg

About Mukund Garg

Accomplished Business Leader with unique 360 degrees experience in sales, delivery, operations and strategy combined with deep understanding of technology.STRENGTHS • Program Management and Change Management at corporate level for large complex initiatives: Worked with CEO and Board to run cost initiative and achieved USD +100M annualized savings on USD 2B cost base• Strategy: Ability to formulate, evaluate business cases and implement business strategy focusing on optimization of investment portfolio to achieve the desired Return on Income; participate in business reviews at corporate level • Operational Excellence: Strong operational focus to achieve margin improvement with minimal business impact• Workforce Management: Improving economic utilization and Average Resource Cost of workforce through optimum bench management and leveraging supply channels based on demand forecast; achieved an improvement of 500 bps in economic utilization of resource pool• Capability development and skill building: Create role based training and certification framework; implement large scale capability development in a structured and measurable manner; running an initiative to increase capability quotient of resources• Delivery Excellence: Improvement in process and product quality focusing on process improvement and compliance; drive review rigor and reporting of risk and productivity improvement• Process and KPP design: Design and implementation of processes/ ways of working for operational efficiency and clear accountability of each role/team with KPIs aligned to business goals; author of Managed Application Services framework; author of ways of working for Integrated Services Delivery including apps, infra and bpo • Technical and Commercial Solution for large outsourcing deals: Ability to engineer and sell end to end technical and commercial solution for large outsourcing deals (typically USD +100M TCV) to CXOs; won deals with combined TCV of USD +1B

Experience

1. Global Delivery Head

   Coforge

   Jul 2022 — Present · Noida, IN

Education

• Indian Institute of Technology, Delhi

  B Tech, Electrical and Electronics

  1988 — 1992

• Delhi Public School - R. K. Puram

  Class XII

  1980 — 1992

Skills

• IT Strategy
• Green IT
• Business Development
• Managed Services
• Global Delivery
• Outsourcing
• Leadership
• Business Transformation
• Pre-Sales
• Business Strategy
• Vendor Management
• Business Process
• Team Management
• Program Management
• Crm
• Governance
• Strategy