Mukund Tripathi
Salesforce Program/Project Management, Persistent Systems Limited II Digital Transformation II Strategy II CRM Evangelist II 18 Years of Experience in CRM Implementation II Project Management II Account Mining
- Role
- Salesforce Project Manager at Persistent Systems
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Mukund Tripathi
I am PMP Certified Salesforce Program Manager with 20+ years of experience in CRM…
Experience
Salesforce Project Manager
Jan 2022 — Present · Pune, IN
Project Management in Salesforce Practices in Persistent Systems Limited. responsibility includes Stakeholder management, Project management, Delivery management, Maintaining & Publishing RAID Logs, Account mining, Business Analysis, Effort estimations, Capacity Planning, & Resource Loading2. Managing team of 30+ individuals, & facilitating implementations of Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud for Domestic & International Clients3. Working on Agile & Scaled agile frameworks. Facilitating & conducting Sprint rituals like Sprint Planning, Backlog grooming, Daily Scrums, Sprint demos, Sprint-retrospectives. Ensuring adequate backlog in JIRA along with Product managers. Facilitating Story Points based effort estimations through Planning Poker4. Monitoring Agile metrices in JIRA like Velocity, Done-Index, Productivity (Story Points per person day), Defect leakages across Orgs 5. Anchoring PI Planning (Program increment Planning) for the Project on Quarterly basis & ensuring adequate backlogs along with Product Managers & Salesforce Architects. Ensuring coordination between Agile release trains. Contributing for creating Integrated quarterly plan as an outcome of PI Planning6. Working with Product Managers on Account mining & keep getting new opportunities for the team. Monitoring skill sets of the teams & motivating members to achieve common goals. Handling team with extra care & empathy to ensure better results. Helping Talent acquisition team to accquire good & enthusiastic members 7. Representing the Project during Board-meetings & WSRs. Registering & publishing RAID logs on weekly basis to obtain prompt actions from respective stakeholders8. Helping Salesforce COE team. Prescribed the process of Common component review across Salesforce teams to ensure zero cross-functional impacts. Ensuring that Salesforce Dev-Sandboxes should not get older than 2 months for minimizing the merge conflicts during deployments
Education
Inderprastha Engineering College
B.Tech
2000 — 2004
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