Mukund K
Vice President - Global Service Delivery
- Role
- Vice President - Global Service Delivery at Accenture
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mukund K
Global Operations Leader | Lean Six Sigma Black Belt | Business Transformation & Automation SpecialistI am a strategic Global Service Delivery Leader with over 15 years of experience driving excellence across Insurance, Retail, and Digital Marketing sectors. My career is defined by a consistent track record of transforming under-performing units into high-performing, data-driven operations.Currently serving as Vice President at Accenture, I lead Trust & Safety (T&S) workflows across the APAC, EMEA, and North America regions for a major social media client, managing a global team of over 500 FTEs.
Experience
Vice President - Global Service Delivery
Nov 2025 — Present
Education
Vikas College
Bachelor of Commerce (B.Com.), Commerce
1991 — 1997
Skills
- Microsoft Excel
- Project Governance
- Performance Management
- Team Management
- Business Analytics
- Transition Management
- Strategy
- People Management
- Management
- Operational Excellence
- Problem Management
- Process Excellence
- Mis
- Workforce Management
- Telephony
- Process Improvement
- Communication
- Project Management
- Analytics
- Business Analysis
- Predictive Modeling
- Business Process Improvement
- Process Management
- Resource Management
- Manage Client Relationships
- Bpo
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