Mukul Bansal
Deloitte India - Senior Consultant at Deloitte Digital
- Role
- Deloitte India - Senior Consultant at Deloitte Digital
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Mukul Bansal
Experience on Salesforce.com Platform with firsthand experience on– Cloud Offerings - Sales Cloud, Service Cloud, Financial Services Cloud Apex - Synchronous : Controllers/Extensions, Triggers Apex - Asynchronous : Batches, Future, Queueable and Schedulable Front End - Lightning Components Frameworks - Lightning, JS Automations - Workflows, Process Builders, Flows, Approvals Security Model - OWD, Profiles, Roles, Sharing Rules etc. Currently hold the following certifications: • Salesforce Certified Administrator • Salesforce Platform Developer 1 • Salesforce Service Cloud • Vlocity Platform Developer • Oracle Service Center 2019 Certified Implementation Specialist Experience in Configuration and Customization of Oracle Service Cloud ( a.k.a Oracle RightNow) Specialization in OSvC: Oracle Service Cloud Implementation, Configuration, Customization and Management involves Agent Desktop, Agent Browser UI, Chat Implementation, ConnectPHP, Customer Portal Branding, CPM Event Handlers, Incident Management, Social Media Integration, WebDAV tools
Experience
Deloitte India - Senior Consultant
Sep 2021 — Present · Gurugram, IN
Education
Galgotias University
Bachelor of Technology (BTech), Computer Engineering
2011 — 2015
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