Mukul Sharma

About Mukul Sharma

Mukul Sharma has a 25 year record in driving significant gains in revenue, market share, and profitability for companies.Mukul joined Vodafone Idea Ltd.(VIL) in 2018 when it merged with Vodafone India and Idea Cellular. As Cluster Business Head, Mukul leads the business for VIL in the Northern states of Punjab, Haryana, HP and JK.Prior to his current role, Mukul was EVP-Strategic Alliances and Partnerships, helping to define the partnerships agenda for the company with strategic partners across technology, e-commerce, payments and financial services. Prior to that, he was the President and Circle Head for the Kolkata and West Bengal region of Idea Cellular Ltd. Under his leadership, Idea\'s customer market share position improved despite intense competition in the industry and major market upheavals. Previously as Senior VP of Strategy & Planning, he proactively identified, prioritized, and addressed the company’s strategic needs.Mukul was formerly at global communications leader Tata Communications Ltd. As VP of Corporate Strategy, Mukul’s responsibilities included planning and implementing its enterprise business integration with Tata Teleservices. Prior to this, Mukul relocated to South Africa to spearhead the consumer business of Tata Communications\'subsidiary, Neotel Pty Ltd. Additionally, Mukul served as VP of Sales at Tata Communications International, Singapore, to set up its Enterprise Business in Asia Pacific and as Head of Sales of its Enterprise Business Unit in Mumbai, India. During his early career, Mukul was Regional Manager, Asia Pacific at Sasken Communication Technologies Ltd. and Product Manager / Senior Manager at Tata Cellular. He joined the Tata Administrative Services (TAS) after completing his MBA from IIM, Ahmedabad in 1995. Specialties: Strategy Development & Execution – New Business Startup & Growth – P&L and Operations ManagementStrategic Partnerships - Emerging Markets Development – Team Building & Leadership – New Product Introduction

Experience

1. Executive Vice President and National Postpaid Head

   Vodafone Idea Limited

   Mar 2023 — Present · Mumbai, IN

   Spearheaded the national business vertical for postpaid customer acquisition, enhancing both physical and digital channels. • Developed and implemented strategies to deliver exceptional service experiences across a network of owned and franchisee stores. • Achieved a significant increase in high-value postpaid customer base, contributing to overall revenue growth for Vodafone Idea Limited.

Education

• Indian Institute of Management Ahmedabad

  PGDM, General Management

  1993 — 1995

• Panjab University

  BA Hons, Economics

  1990 — 1993

Skills

• Competitive Analysis
• Customer Experience
• Start-Ups
• Business Management
• Profitable Growth
• Channel Partners
• Emerging Markets
• Long-Term Customer Relationships
• Leadership
• Direct Sales
• Management
• Channel Management
• Telecommunications
• Growing Revenue
• Go-to-Market Strategy
• Product Management
• Outsourcing
• Business Strategy
• Mergers & Acquisitions
• Entrepreneurship
• Mobile Devices
• Sales Management
• Global Telecommunications
• Team Leadership
• Account Management
• Key Account Management
• Cross-Functional Team Leadership
• Strategy
• Cultural Sensitivity
• Strategic Partnerships