Mukul Bhomick
Back office executive,E-mail support Advisor I, Analyst
- Role
- Analyst at eClerx
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Mukul Bhomick
Experience Production supervisor and Customers support/Relationship Executive with a demonstrated history of working in the Outsourcing / Offshoring industry. Skills in Analytical, communication, strategy, English and Problem solving. Strong support professional with a bachelor\'s degree focussed in English.As a KYC Analyst- Review and edit documentation for accuracy and completeness. Ensure that all documents are properly classified, filed, and stored in accordance with company policies and regulations. Monitor document usage, access and retention to ensure compliance with legal and regulatory requirements.
Experience
Analyst
May 2025 — Present
Resolved escalated fallout cases within defined SLAs, Performed root cause analysis to identify systems, provisioning, and technical failures, Managed failed and incomplete service orders for Internet, TV, Voice, and Mobile, review the account and order details using internal tools to identify the root cause.
Education
CCS (Chaudhary Charan Singh)University
Bachelor of Arts - BA, English Language and Literature/Letters
2016 — 2018
CCS (Chaudhary Charan Singh)University
Master of Arts - MA, English Language and Literature/Letters
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