Mukul Bhange

Application Support Engineer @Tata Consultancy Services

Pune, IN

Application Support Engineer with 3+ years of hands-on experience managing and optimizing high-volume, mission-critical Digital Banking Platforms for Public Sector Banks. I specialize in supporting core channels like Internet Banking, UPI, IMPS, and Mobile Banking, ensuring seamless transaction flows and regulatory compliance across CBS-integrated systems.Proficient in SQL, Shell Scripting, and Linux server maintenance, I drive automation, troubleshoot complex production issues, and enhance performance through database tuning, indexing, and table partitioning. Experienced in coordinating quarterly Disaster Recovery drills and regulatory reporting (TDS, GST, PFMS) to RBI and government authorities.I collaborate closely with cross-functional teams—Development, DBA, Unix, Network, and Vendors—to maintain 99.9% application uptime, deliver RCA documentation, and continuously improve service delivery. With a working knowledge of Power BI, I also develop and schedule operational reports to support informed business decisions.

Savitribai Phule Pune University

Bachelor of Engineering - BE